Frequently asked questions

Each piece is made to order and leaves the studio 3 to 5 working days after you order. Delivery then takes 1 to 2 days in Lagos or 2 to 4 days nationwide.

Message us within 2 hours of ordering and we’ll change or cancel it. After that, your piece is already being made.

By card or bank transfer, through Paystack. You never leave a secure window and we never see your card details.

We design every piece in the studio, then 3D print it layer by layer from a plant-based material before finishing it by hand. Small batches mean we check every piece before it’s packed.

Yes. Pieces marked “Personalise” can carry a name, a date or a short line. Type it on the product page.

Yes. See Commissions. A ₦15,000 consultation fee gets you up to two design options and a quote within 3 working days, and it comes off your final invoice.

Yes. Enter their address at checkout. The slip never shows a price, and your gift message goes in the box.

No. Tick “This is a gift” on the product page and wrapping is free.

If a piece arrives damaged or isn’t what you expected, tell us within 28 days and we’ll replace it or refund you. Personalised pieces can’t be returned unless they’re faulty. See Returns & refunds.