Terms of use

Last updated: 11 November 2026

These terms apply when you use osestudio.co or order from Ose Studio. By placing an order you agree to them.

Orders

Your order is an offer to buy. It is accepted when we send your order confirmation after payment. If we cannot fulfil an order, we will tell you and refund you in full.

Prices and payment

Prices are in Nigerian naira and include the piece itself. Delivery is shown at checkout before you pay. Payment is taken by card or bank transfer through Paystack.

Made to order

Every piece is made after you order it. Pieces leave the studio 3 to 5 working days after your order, and delivery times are added to that. These are estimates; we will tell you if anything is delayed. Colours can vary slightly from what you see on screen.

Personalisation

We make personalised pieces exactly as you type them. Please check spellings, names and dates before you order. We may decline text that is offensive or unlawful and refund you.

Delivery

Delivery options, prices and times are set out on the Delivery page. Risk in the pieces passes to you when they are delivered to the address you gave us.

Returns and refunds

Our 28-day guarantee and how to use it are set out in Returns & refunds.

Commissions

A ₦15,000 consultation fee is paid when you send a commission request. It covers our design time and goes towards your final invoice.
We share up to two design options and a quote within 3 working days.
Production begins once the quote is paid in full, less the consultation fee.
One revision of the approved design is included. Further revisions carry a fee, which we agree with you first.
If you supply a logo, artwork or name, you confirm you have the right to use it.

Our designs

The designs, photographs and text on this site belong to Ose Studio. Please do not copy or reproduce them without our written permission. Logos and artwork you send us remain yours.

Liability

Nothing in these terms limits rights you have under Nigerian consumer protection law. Beyond those rights, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of the Federal Republic of Nigeria.

Contact

Questions about these terms: hello@osestudio.co.